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Effective Date：January 18,2025
We may collect the following information but not limited to:
Name and job title
Contact information including email address, phone number, home address, shipping address
Demographic information such as postcode, preferences and interests
Cookies and other web beacons
Comments or other submissions you upload or post
We monitor customer traffic patterns and site usage to help us develop the design and layout of the site, and to improve the content of our website to better match the interests of our website users.
参与问卷调查的回复信息等。
We collect personal information that you choose to provide on SIGLENT’s website, on the phone or by email. Additionally, we may now or in the future receive personal information about you from third parties that legally acquired the information and that have the right to share it with SIGLENT. For example, we may receive contact information from a relevant trade show or event sponsor.
Cookies Policy
SIGLENT uses cookies when you use the website. This policy explains what cookies are, why we use them and how you can manage their use.
If you use our services, we will assume that you agree to the use of such cookies. If you do not wish to accept the use of cookies please disable them by changing your browser settings. Disabling certain cookies (i.e., Essential Cookies) may render the website inaccessible in whole, or in part.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Third Party Cookies
We use Google Analytics on our website to help us analyze how our services are used. Google analytics uses performance cookies to track visitor interactions. For example, by using cookies, Google tell us which pages our users view, which are most popular and some other information. All of this information is anonymous.
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to help you to complete the order.
We may use the information we collected to analyze the usage trends and preferences of our users, to improve the Products and Services, and to develop new products, services, features, and functionality.
We may use your information to contact you for marketing purposes. We will occasionally send you newsletters including information on products, services, special promotions, firmware/software updates or other information. You can sign up to receive these emails from us on the newsletter sign up page.
We sometimes post customer reviews on our website that may contain personal information after We obtain our customers’ consent to post their name or other personal information. If you wish to update or delete your testimonial, please contact us via privacy@siglent.com
Right to Access：
You have the right to request information about the personal data we hold on you at any time. You can contact SIGLENT that will provide you with your personal data via e-mail.
Right to portability：
Whenever SIGLENT process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data in a structured, commonly used and machine-readable format transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification：
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
Right to erasure：
You have the right to erase any personal data processed by SIGLENT at any time except for the following situations:
you have an ongoing matter with Customer Service.
you have an open order which has not yet been shipped or partially shipped
you have an unsettled debt with SIGLENT, regardless of the payment method
your credit application has been rejected within the last three months
if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message. You may also opt out from receiving commercial email or text messages from us by sending your request to us by email at privacy@siglent.com
Links to other websites
However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should read the privacy policy on that site or service.
Children’s Privacy
We are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13 without obtaining parental consent.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Changes in our privacy policy
Contact information
您有权根据法律法规的规定访问和下载您的个人信息。如果您想行使数据访问和下载权，可以通过以下方式自行访问：
您可以通过访问鼎阳官网www.tapprz.com或拨打客服热线来访问、编辑和下载您账号中的个人资料信息、更改您的密码、添加安全信息或关闭您的账户等。
如果您无法通过上述方式访问这些个人信息，您可以随时发送电子邮件至privacy@siglent.com，或根据网站中提供的其他联系方式与我们联系。
当您发现我们处理的关于您的个人信息有错误时，您有权要求我们做出更正。您可以随时发送电子邮件至privacy@siglent.com，或根据网站中提供的方式与我们联系。
您可以通过登陆账号的形式自行删除信息。在以下情况发生时，您有权要求鼎阳删除您的个人信息，撤回您对鼎阳的授权同意：
1、鼎阳事先没有征求您的明确同意，收集了您的个人信息。
2、鼎阳处理您的个人信息时违反了法律法规要求。
3、鼎阳在使用和处理您的个人信息时，违反了与您的约定。
4、您注销了账号。
5、鼎阳停止对您提供产品及服务。
您可以通过访问我们的网站www.tapprz.com改变您授权鼎阳继续收集个人信息的范围。您也可以通过注销账户的方式，撤回鼎阳继续收集您个人信息的全部授权。需要特别注意的是，每个业务功能需要一些基本的个人信息才能得以实现，当您撤回同意或授权后，鼎阳无法再继续为您提供撤回同意或授权所对应的服务，也不再处理您相应的个人信息。但您撤回同意或授权的决定，不会影响此前基于您的授权而开展的个人信息处理。
如果您不想接受我们给您发送的商业广告，您随时可通过我们在邮件或短信中提供的方式退订。
您随时可注销此前注册的账户，请发送邮件至privacy@siglent.com
在注销账户之后，我们将停止为您提供产品或服务，并依据您的要求， 删除您的个人信息，法律法规另有规定的除外。
为保障安全，您可能需要提供书面请求，或以其他方式证明您的身份。我们可能会先要求您验证自己的身份，然后再处理您的请求。
在以下情形中，按照法律法规要求，我们将无法响应您的请求：
1、与国家安全、国防安全直接相关的；
2、与公共安全、公共卫生、重大公共利益直接相关的；
3、与犯罪侦查、起诉、审判和判决执行等直接相关的；
4、有充分证据表明您存在主观恶意或滥用权利的；
5、响应您的请求将导致您或其他个人、组织的合法权益受到严重损害的。
6、涉及商业秘密的。
除本政策已列明的免责情况外，下列情况鼎阳也无须承担任何责任：
（一） 由于您主动将用户密码告知他人、与他人共享注册账户或其它因您个人保管不善，由此导致的任何个人资料泄露、丢失、被盗用或被篡改等。
（二） 任何由于黑客攻击、计算机病毒侵入或发作、因政府管制而造成的暂时性关闭等影响网络正常经营之不可抗力而造成的个人资料泄露、丢失、被盗用或被篡改等。
（三）由于与鼎阳链接的其他网站所造成的个人信息的泄露及由此产生的任何法律争议和后果。
（四）其它非鼎阳原因导致的个人信息的泄露及由此产生的任何法律争议和后果。
我们的隐私政策可能变更。我们会在本页面上发布对本政策所做的任何变更。对于重大变更，我们还会提供更为显著的通知。
本政策所指的重大变更包括但不限于：
（一）我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等；
（二）个人信息共享、转让或公开披露的主要对象发生变化；
（三）您参与个人信息处理方面的权利及其行使方式发生重大变化；
（四）鼎阳负责处理个人信息安全的责任部门、联络方式或投诉渠道发生变化时；
（五）伴随政策或法律发布实施，为响应国家政策或者法律规范做出变更。
如果您对我们持有的您的个人信息有任何疑问、意见、疑问或投诉，或者如果您希望行使任何与个人信息相关的权利，请通过privacy@siglent.com与我们联系。请注意，此电子邮件地址仅用于个人信息相关的问题。
