{"id":39616,"date":"2024-06-24T11:12:57","date_gmt":"2024-06-24T03:12:57","guid":{"rendered":"\/\/www.tapprz.com\/faq\/"},"modified":"2025-09-15T17:06:52","modified_gmt":"2025-09-15T09:06:52","slug":"faq","status":"publish","type":"page","link":"\/\/www.tapprz.com\/int\/service-support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"39616\" class=\"elementor elementor-39616 elementor-2526\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29be373 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"29be373\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element 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class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0f875bd siglent-common-questions-tabs elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f875bd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1ede030\" data-id=\"1ede030\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79fd62d elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"79fd62d\" data-element_type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1271\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1271\" aria-expanded=\"false\"><svg class=\"active-left\" width=\"3.000000\" height=\"25.000000\" viewBox=\"0 0 3 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<rect id=\"\u77e9\u5f62 725\" width=\"3.000000\" height=\"25.000000\" fill=\"#F08300\" fill-opacity=\"1.000000\"\/> <\/svg> <svg class=\"left-menu-icon\" width=\"22.312500\" height=\"18.000000\" viewBox=\"0 0 22.3125 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<path id=\"path\" d=\"M2.15 0L2.15 1.5L0 1.5L0.77 2.67L2.15 4.73L2.15 11.25L6.65 11.25L6.65 18L20.15 18L20.15 12.23L21.53 10.17L22.31 9L20.15 9L20.15 7.5L16.4 7.5L16.4 0L2.15 0ZM3.65 1.5L14.9 1.5L14.9 9.75L3.65 9.75L3.65 4.26L3.53 4.07L2.81 3L3.65 3L3.65 1.5ZM8.9 3C7.67 3 6.65 4.01 6.65 5.25C6.65 6.48 7.67 7.5 8.9 7.5L9.65 7.5L9.65 9L11.15 9L11.15 3L8.9 3ZM8.9 4.5L9.65 4.5L9.65 6L8.9 6C8.48 6 8.15 5.66 8.15 5.25C8.15 4.83 8.48 4.5 8.9 4.5ZM16.4 9L18.65 9L18.65 10.5L19.5 10.5L18.77 11.57L18.65 11.76L18.65 16.5L8.15 16.5L8.15 11.25L12.02 11.25L10.4 15L11.9 15L12.23 14.25L14.57 14.25L14.9 15L16.4 15L14.78 11.25L16.4 11.25L16.4 9ZM13.4 11.5L13.94 12.75L12.86 12.75L13.4 11.5Z\" fill=\"#333\" fill-opacity=\"1.000000\" fill-rule=\"nonzero\"\/> <\/svg> FAQ<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1272\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1272\" aria-expanded=\"false\"><svg class=\"active-left\" width=\"3.000000\" height=\"25.000000\" viewBox=\"0 0 3 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<rect id=\"\u77e9\u5f62 725\" width=\"3.000000\" height=\"25.000000\" fill=\"#F08300\" fill-opacity=\"1.000000\"\/> <\/svg> <svg class=\"left-menu-icon\" width=\"21.602295\" height=\"21.600098\" viewBox=\"0 0 21.6023 21.6001\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<path id=\"path\" d=\"M9 3C6.52 3 5.39 4.47 5.39 6.6L6.6 6.6C6.64 5.09 7.62 4.23 9 4.2C10.21 4.23 10.74 4.89 10.78 6.01C10.78 6.59 10.37 7.26 9.53 8.04C8.57 8.89 8.39 9.5 8.39 10.2L8.39 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aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1271\" aria-expanded=\"false\"><svg class=\"active-left\" width=\"3.000000\" height=\"25.000000\" viewBox=\"0 0 3 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<rect id=\"\u77e9\u5f62 725\" width=\"3.000000\" height=\"25.000000\" fill=\"#F08300\" fill-opacity=\"1.000000\"\/> <\/svg> <svg class=\"left-menu-icon\" width=\"22.312500\" height=\"18.000000\" viewBox=\"0 0 22.3125 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<path id=\"path\" d=\"M2.15 0L2.15 1.5L0 1.5L0.77 2.67L2.15 4.73L2.15 11.25L6.65 11.25L6.65 18L20.15 18L20.15 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<div class=\"siglent-faq-accordion-section\" data-page-size=\"0\">\n                            <h3 class=\"section-title\">\n                    \u6545\u969c\u6392\u9664                    <div class=\"faq-search-body\">\n                        <input class=\"faq-search\"\n                            type=\"text\"\n                            name=\"siglent-faq-search\"\n                            placeholder=\"Enter keywords\"\n                            data-search-category-id=\"64\" \/>\n                        <svg class=\"search-icon\" width=\"14.322266\" height=\"14.323242\" viewBox=\"0 0 14.3223 14.3232\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <desc>\n                                Created with Pixso.\n                            <\/desc>\n                            <defs \/>\n                            <path 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Created with Pixso. FAQ Created with Pixso. Created with Pixso. Troubleshooting Created with Pixso. Created with Pixso. 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