{"id":33735,"date":"2024-07-03T11:36:43","date_gmt":"2024-07-03T03:36:43","guid":{"rendered":"\/\/www.tapprz.com\/question-feedback\/"},"modified":"2025-12-01T13:49:47","modified_gmt":"2025-12-01T05:49:47","slug":"feedback","status":"publish","type":"page","link":"\/\/www.tapprz.com\/na\/dashboard\/feedback\/","title":{"rendered":"Feedback &#038; Inquiries"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33735\" class=\"elementor elementor-33735 elementor-2855\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99a13fe elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"99a13fe\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column 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xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\n\t\t\tCreated with Pixso.\n\t\n\t\n\t\t\n\t\t\t\n\t\t\n\t\n\t<g>\n\t\t<path d=\"M7.82 23.11L4.17 23.11C2.32 23.11 0.81 21.59 0.81 19.75L0.81 4.11C0.81 2.26 2.32 0.75 4.17 0.75L19.81 0.75C21.66 0.75 23.17 2.26 23.17 4.11L23.17 7.75C23.17 8.27 22.74 8.71 22.21 8.71C21.68 8.71 21.25 8.27 21.25 7.75L21.25 4.11C21.25 3.32 20.6 2.67 19.81 2.67L4.17 2.67C3.38 2.67 2.73 3.32 2.73 4.11L2.73 19.75C2.73 20.54 3.38 21.19 4.17 21.19L7.81 21.19C8.34 21.19 8.77 21.62 8.77 22.15C8.77 22.67 8.35 23.11 7.82 23.11ZM11.58 22.88C11.34 22.88 11.08 22.78 10.89 22.6C10.52 22.23 10.52 21.62 10.89 21.25L21.48 10.65C21.85 10.28 22.46 10.28 22.83 10.65C23.2 11.02 23.2 11.63 22.83 12.01L12.25 22.59C12.07 22.78 11.82 22.88 11.58 22.88Z\" fill=\"#666666\" \/>\n\t\t<path d=\"M18.33 7.99L5.66 7.99C5.13 7.99 4.7 7.56 4.7 7.03C4.7 6.5 5.13 6.07 5.66 6.07L18.34 6.07C18.87 6.07 19.3 6.5 19.3 7.03C19.3 7.56 18.87 7.99 18.33 7.99ZM13.05 14.5L5.66 14.5C5.13 14.5 4.7 14.07 4.7 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18.59 18.71 18.49C18.8 18.38 18.89 18.26 18.97 18.15C19.06 18.03 19.14 17.92 19.22 17.8C19.29 17.68 19.37 17.56 19.44 17.44C19.52 17.32 19.59 17.2 19.65 17.07C19.72 16.94 19.79 16.82 19.85 16.69C19.91 16.56 19.96 16.43 20.02 16.3C20.07 16.17 20.12 16.04 20.17 15.9C20.22 15.77 20.27 15.63 20.31 15.5C20.35 15.36 20.39 15.22 20.42 15.09C20.46 14.95 20.49 14.81 20.51 14.67C20.54 14.53 20.57 14.39 20.59 14.25C20.61 14.11 20.63 13.97 20.64 13.83C20.66 13.69 20.67 13.54 20.67 13.4C20.68 13.26 20.68 13.12 20.68 12.98C20.68 10.03 19.18 7.3 16.67 5.69C16.63 5.66 16.6 5.64 16.57 5.61C16.54 5.58 16.51 5.54 16.48 5.51C16.46 5.47 16.44 5.44 16.42 5.4C16.4 5.36 16.39 5.32 16.38 5.27C16.37 5.23 16.37 5.19 16.36 5.15C16.36 5.1 16.37 5.06 16.37 5.02C16.38 4.97 16.39 4.93 16.41 4.89C16.43 4.85 16.45 4.81 16.47 4.78C16.49 4.74 16.52 4.71 16.55 4.68C16.58 4.65 16.61 4.62 16.65 4.59C16.68 4.57 16.72 4.55 16.76 4.53C16.8 4.51 16.84 4.5 16.88 4.49C16.92 4.48 16.97 4.48 17.01 4.48C17.05 4.48 17.1 4.48 17.14 4.49C17.18 4.5 17.22 4.51 17.26 4.52C17.3 4.54 17.34 4.56 17.38 4.58C20.27 6.44 22 9.58 22 12.98C22 18.49 17.51 22.98 12 22.98Z\" fill=\"#666666\" \/>\n\t<\/g>\n<\/svg>\nLog Out<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8f60450\" data-id=\"8f60450\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ce28ca elementor-widget elementor-widget-html\" data-id=\"7ce28ca\" data-element_type=\"widget\" id=\"dashboard-feedback-right\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\n  style=\"\n    display: flex;\n    column-gap: 1.875rem;\n    margin-bottom: 1.25rem;\n    padding-bottom: 1.25rem;\n    border-bottom: 1px solid var(--siglent-gray-line);\n  \"\n>\n  <h2\n    class=\"feedback-tab-title feedback-form\"\n    style=\"color: var(--siglent-logo-orange)\"\n  >\n    Feedback & Inquiries\n  <\/h2>\n<\/div>\n<div>\n    <p>If you are having any issue with a SIGLENT instrument and would like to reach our technical support team, please submit the information below and we will get back to you as soon as possible. You can also email information to support@siglentna.com or call us at:  877-515-5551<\/p>\n            <div class=\"siglent-dashboard-feedback\">\n            <div class=\"feedback-form flex-half feedback-column\">\n                <h3 class=\"column-title\">New Issue<\/h3>\n                <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var 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><style>#gform_wrapper_16[data-form-index=\"0\"].gform-theme,[data-parent-form=\"16_0\"]{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 229;--gf-color-primary-contrast: #fff;--gf-color-primary-contrast-rgb: 255, 255, 255;--gf-color-primary-darker: #001AB3;--gf-color-primary-lighter: #527EFF;--gf-color-secondary: #fff;--gf-color-secondary-rgb: 255, 255, 255;--gf-color-secondary-contrast: #112337;--gf-color-secondary-contrast-rgb: 17, 35, 55;--gf-color-secondary-darker: #F5F5F5;--gf-color-secondary-lighter: #FFFFFF;--gf-color-out-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-out-ctrl-light-rgb: 17, 35, 55;--gf-color-out-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-out-ctrl-light-lighter: #F5F5F5;--gf-color-out-ctrl-dark: #585e6a;--gf-color-out-ctrl-dark-rgb: 88, 94, 106;--gf-color-out-ctrl-dark-darker: #112337;--gf-color-out-ctrl-dark-lighter: rgba(17, 35, 55, 0.65);--gf-color-in-ctrl: #fff;--gf-color-in-ctrl-rgb: 255, 255, 255;--gf-color-in-ctrl-contrast: #112337;--gf-color-in-ctrl-contrast-rgb: 17, 35, 55;--gf-color-in-ctrl-darker: #F5F5F5;--gf-color-in-ctrl-lighter: #FFFFFF;--gf-color-in-ctrl-primary: #204ce5;--gf-color-in-ctrl-primary-rgb: 32, 76, 229;--gf-color-in-ctrl-primary-contrast: #fff;--gf-color-in-ctrl-primary-contrast-rgb: 255, 255, 255;--gf-color-in-ctrl-primary-darker: #001AB3;--gf-color-in-ctrl-primary-lighter: #527EFF;--gf-color-in-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-in-ctrl-light-rgb: 17, 35, 55;--gf-color-in-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-in-ctrl-light-lighter: #F5F5F5;--gf-color-in-ctrl-dark: #585e6a;--gf-color-in-ctrl-dark-rgb: 88, 94, 106;--gf-color-in-ctrl-dark-darker: #112337;--gf-color-in-ctrl-dark-lighter: rgba(17, 35, 55, 0.65);--gf-radius: 3px;--gf-font-size-secondary: 14px;--gf-font-size-tertiary: 13px;--gf-icon-ctrl-number: url(\"data:image\/svg+xml,%3Csvg width='8' height='14' viewBox='0 0 8 14' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath 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var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_16' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_16' id='gform_16' class='submission-dialog-product-feedback-submitted' action='\/na\/wp-json\/wp\/v2\/pages\/33735#gf_16' data-formid='16' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_16' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_16_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_1'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_16_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_3'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_16_3' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_4\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_4'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_16_4' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_16_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_6'>Phone<\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_16_6' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_7\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_7'>Company Name<\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_16_7' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_8\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_8'>Subject<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_16_8' type='text' value='Tech Support Request' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_9\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_9'>Problem Description<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_9' id='input_16_9' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_16_10\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_10'>Model<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_16_10' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_11\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_11'>Serial Number<\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_16_11' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_13\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_16_13'>File Upload<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_16_13' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_16_13&quot;,&quot;container&quot;:&quot;gform_multifile_upload_16_13&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_16_13&quot;,&quot;filelist&quot;:&quot;gform_preview_16_13&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.tapprz.com\\\/na\\\/?gf_page=e7215d929462f83&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.tapprz.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.tapprz.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;png,jpg,bmp,pdf,avi,mp4,mov&quot;}],&quot;max_file_size&quot;:&quot;20971520b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:16,&quot;field_id&quot;:13,&quot;_gform_file_upload_nonce_16_13&quot;:&quot;a32b30c0db&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;5&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_16_13&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_16_13' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_16_13' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_16_13\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_16_13'>Accepted file types: png, jpg, bmp, pdf, avi, mp4, mov, Max. file size: 20 MB, Max. files: 5.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_16_13'><\/ul> <div id='gform_preview_16_13' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_16_14\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label screen-reader-text' for='input_16_14'><\/label><div id='input_16_14' class='ginput_container ginput_recaptcha' data-sitekey='6LeQDewrAAAAAMrlh-pTmf__-CemRwkp1zJHzAtU'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/div><div id=\"field_16_15\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_15' id='input_16_15' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_16_16\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_16' id='input_16_16' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_16_17\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_17' id='input_16_17' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_16_18\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_18' id='input_16_18' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_16_19\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_19' id='input_16_19' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_16_20\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_20' id='input_16_20' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_16_21\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_21' id='input_16_21' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_16_22\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>\n  (function ($) {\n    const language = $(\"html\").attr(\"lang\");\n\n    const errorMessages = {\n      \"en-US\": {\n        FIRST_NAME_EMPTY: \"First name cannot be empty\",\n        LAST_NAME_EMPTY: \"Last name cannot be empty\",\n        EMAIL_INVALID: \"Email address is invalid\",\n        SUBJECT_EMPTY: \"Subject cannot be empty\",\n        PROBLEM_DESCRIPTION_EMPTY: \"Problem description cannot be empty\",\n        MODEL_EMPTY: \"Model cannot be empty\",\n      },\n      \"ko-KR\": {\n        FIRST_NAME_EMPTY: \"First name cannot be empty\",\n        LAST_NAME_EMPTY: \"Last name cannot be empty\",\n        EMAIL_INVALID: \"Email address is invalid\",\n        SUBJECT_EMPTY: \"Subject cannot be empty\",\n        PROBLEM_DESCRIPTION_EMPTY: \"Problem description cannot be empty\",\n        MODEL_EMPTY: \"Model cannot be empty\",\n      },\n    };\n\n    window.validateFeedbackForm = () => {\n      const validate = (rules) =>\n        rules\n          .map(function (rule) {\n            return rule();\n          })\n          .reduce(function (cur, inc) {\n            return cur && inc;\n          }, true);\n\n      const $firstName = $(\"#gform_wrapper_16 #input_16_1\");\n      const $lastName = $(\"#gform_wrapper_16 #input_16_3\");\n      const $email = $(\"#gform_wrapper_16 #input_16_4\");\n      const $subject = $(\"#gform_wrapper_16 #input_16_8\");\n      const $problemDescription = $(\"#gform_wrapper_16 #input_16_9\");\n      const $model = $(\"#gform_wrapper_16 #input_16_10\");\n\n      const errorDetails = [];\n      const isValid = validate([\n        () => {\n          const isFirstNameValid = !!$firstName.val();\n          if (!isFirstNameValid) {\n            $firstName.addClass(\"input-error\");\n            console.warn(\"first name is empty\");\n            errorDetails.push(errorMessages[language].FIRST_NAME_EMPTY);\n          } else {\n            $firstName.removeClass(\"input-error\");\n          }\n          return isFirstNameValid;\n        },\n        () => {\n          const isLastNameValid = !!$lastName.val();\n          if (!isLastNameValid) {\n            $lastName.addClass(\"input-error\");\n            console.warn(\"last name is empty\");\n            errorDetails.push(errorMessages[language].LAST_NAME_EMPTY);\n          } else {\n            $lastName.removeClass(\"input-error\");\n          }\n          return 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(!isProblemDescriptionValid) {\n            $problemDescription.addClass(\"input-error\");\n            console.warn(\"problem description is empty\");\n            errorDetails.push(\n              errorMessages[language].PROBLEM_DESCRIPTION_EMPTY\n            );\n          } else {\n            $problemDescription.removeClass(\"input-error\");\n          }\n          return isProblemDescriptionValid;\n        },\n        () => {\n          const isModelValid = !!$model.val();\n          if (!isModelValid) {\n            $model.addClass(\"input-error\");\n            console.warn(\"model is empty\");\n            errorDetails.push(errorMessages[language].MODEL_EMPTY);\n          } else {\n            $model.removeClass(\"input-error\");\n          }\n          return isModelValid;\n        },\n      ]);\n\n      if (!isValid) {\n        $(\"#modal-form-submit-fail\").modal({\n          showClose: false,\n          closeExisting: false,\n        });\n        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fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"\u77e9\u5f62 6\" d=\"M6.85 0L6.85 6.85L0 6.85L0 2C0 0.89 0.89 0 2 0L6.85 0ZM5.85 1L5.85 5.85L1 5.85L1 2C1 1.44 1.44 1 2 1L5.85 1Z\" fill=\"#666666\" fill-opacity=\"1.000000\" fill-rule=\"evenodd\" \/>\n                            <path id=\"\u77e9\u5f62 8\" d=\"M6.85 9.14L6.85 16L2 16C0.89 16 0 15.1 0 14L0 9.14L6.85 9.14ZM5.85 10.14L5.85 15L2 15C1.44 15 1 14.55 1 14L1 10.14L5.85 10.14Z\" fill=\"#666666\" fill-opacity=\"1.000000\" fill-rule=\"evenodd\" \/>\n                            <path id=\"\u77e9\u5f62 7\" d=\"M13.99 0C15.1 0 15.99 0.89 15.99 2L15.99 6.85L9.14 6.85L9.14 0L13.99 0ZM13.99 1C14.55 1 14.99 1.44 14.99 2L14.99 5.85L10.14 5.85L10.14 1L13.99 1Z\" fill=\"#666666\" fill-opacity=\"1.000000\" fill-rule=\"evenodd\" \/>\n                            <path id=\"\u77e9\u5f62 9\" d=\"M15.99 9.14L15.99 14C15.99 15.1 15.1 16 13.99 16L9.14 16L9.14 9.14L15.99 9.14ZM14.99 10.14L14.99 14C14.99 14.55 14.55 15 13.99 15L10.14 15L10.14 10.14L14.99 10.14Z\" fill=\"#666666\" fill-opacity=\"1.000000\" fill-rule=\"evenodd\" \/>\n                        <\/svg>\n                        View All                    <\/a>\n                <\/h3>\n                        <div class=\"siglent-faq-accordion-section\" data-page-size=\"16\">\n                        <div class=\"siglent-faq-accordion\"\n                data-category-id=\"63\"\n                data-pre-accordion-handler=\"\">\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"63180\">\n                        Waveform appears but is not stable                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"63180\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>3.1 Check that the trigger source channel is consistent with the waveform being viewed<br>3.2 Manually adjust the LEVEL trigger knob to see whether the waveform is stable.<br>3.3 Use AUTO to adjust the waveform automatically to determine whether the waveform is stable<br>3.4 Adjust time base, rule out false-wave interference (such as alias displayed waveforms)<br><\/p>\n<\/div>\n                    <\/div>\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"63179\">\n                        The oscilloscope does not turn on                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"63179\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>First, check the power cord and power strip for damage. Check the power switch on the instrument to make sure it is open (SDS1000CFL series has a power switch and a power protection switch). Is the power light illuminated?<br>Is the fan operating? If the fan works, the machine is powered on. If everything is normal but the oscilloscope still does not turn on, please contact your nearest SIGLENT dealer.<br>\u00a0<\/p>\n<\/div>\n                    <\/div>\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"63178\">\n                        What does \u201cdiv\u201d mean in the specifications?                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"63178\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>The term \u201cdiv\u201d for most SIGLENT specifications is equal to the Vertical Scale value (Commonly shown in units of Volts\/div).<br>Take the specification for the DC Gain Accuracy of a SIGLENT SDS1052DL+<br>For ranges \u2264 100\u00a0mV\/div, the DC Gain Accuracy is given as<br>\u00b1 [3% \u00d7 (|reading|+|offset|)\u00a0+1% \u00d7 |offset|\u00a0+0.2 * div+2\u00a0mV]<br>If:<br>Reading = 0.5 V<br>Offset is 0.1 V<br>Vertical scale (div) = 100 mV\/div = 0.1 V\/div,<br>Then DC Gain is calculated as follows:<br>\u00b1 [3% \u00d7 (|reading|+|offset|)\u00a0+1% \u00d7 |offset|\u00a0+0.2 * div+2\u00a0mV] =<br>\u00b1 [3% \u00d7 (|0.5 V|+|0.1 V|)\u00a0+1% \u00d7 |0.1 V|\u00a0+0.2 div * (0.1 V\/div) + 0.002 V] =<br>\u00b1 [3% \u00d7 (0.6 V) +\u00a0 0.0001 V +\u00a0 0.02 V + 0.002 V] = 0.018 V + 0.0001 V + 0.02 V + 0.002 V = 0.0401 V<\/p>\n<\/div>\n                    <\/div>\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"63176\">\n                        Where do I find environmental, EMC, and other compliance information for your products?                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"63176\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>Information regarding product compliance is available on the datasheet for each product.<br>Contact your local Siglent\u00a0office for more details if you have trouble finding what you need.<br>You can also write\u00a0<a href=\"mailto:sales@siglent.com\">sales@siglent.com<\/a><\/p>\n<\/div>\n                    <\/div>\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"63151\">\n                        How to generate the activation code for an instrument option\uff1f                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"63151\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>Many SIGLENT instruments feature options that can be added by using an activation code.<br>To generate the activation code:<br>\u2013 Purchase the option from your favorite SIGLENT office or distributor. A full list of available options are located at the bottom of the specific product web page.<br>\u2013 You will receive an Option Card PDF document from SIGLENT that contains important information for permanent activation of the features. Keep this information handy through the next steps.<br>\u2013 Go to\u00a0http:\/\/service.siglenteu.com\/easyweb\/<br>-Enter the information from the Option Card in the correct fields of the webpage, and press Submit:<\/p>\n<\/div>\n                    <\/div>\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"63152\">\n                        What is the maximum voltage for the external trigger inputs of the SDS1X\/X+, SDS2X, and SDS1202XE os                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"63152\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>The maximum safe voltage of ext trigger channel\u00a0is 40 Vpp.<br>The specification of working voltages are:<br>Ext : \u00b1 600 mVpp<br>Ext\/5: \u00b13 Vpp.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n                    <\/div>\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"40429\">\n                        Will a bandwidth upgrade affect oscilloscope user experience?                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"40429\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>When customers purchase oscilloscopes such as SDS1104X-C and SDS1122E+, the sellers often offers bandwidth upgrade services. Some customers hesitate due to concerns about potential impacts on operational smoothness or warranty validity. In fact, upgrades performed through authorized channels will neither compromise the oscilloscopes' performance nor affect warranty coverage...<\/p>\n\n<p><\/p>\n\n<p><a href=\"\/wp-content\/uploads\/2024\/09\/siglent028.pdf\">Click to view details.<\/a><\/p>\n<\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n            <\/div>\n        <\/div>\n\n<\/div>\n<script>\n  (function ($) {\n    $(\".my-feedback\")\n      .parent()\n      .attr(\n        \"href\",\n        `${window.location.origin}\/dashboard\/feedback\/my-feedback\/`\n      );\n    var plusHtml = '<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/\u77e2\u91cf-2.png\"\/>';\n    var uploadHtml = '<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/\u4e0a\u4f20.png\"\/>';\n    $(document).ready(function () {\n      $(\".feedback-images .gform_drop_area button\").html(plusHtml);\n      $(\".feedback-video .gform_drop_area button\").html(uploadHtml);\n    });\n  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